{"id":2129,"date":"2021-04-20T12:42:31","date_gmt":"2021-04-20T10:42:31","guid":{"rendered":"https:\/\/auma-drives.com\/competences\/service-support\/"},"modified":"2024-09-26T16:52:57","modified_gmt":"2024-09-26T14:52:57","slug":"service-support","status":"publish","type":"page","link":"https:\/\/auma-drives.com\/en\/expertise\/service-support\/","title":{"rendered":"Service & Support"},"content":{"rendered":"

[vc_section el_class=”inhalt-up hg-grau-wrapper”][vc_row][vc_column][vc_column_text css=”” el_class=”auma-max-service”]<\/p>\n

Customer Service at AUMA Drives:
\n<\/strong>Your Reliable Support Partner<\/strong><\/h1>\n

AUMA Drives is always interested in the latest technology in R&D and production. Customer service, however, is based on traditional values such as reliability, adherence to deadlines and consequent customer orientation. This applies to both, consulting and service during project planning and the after-sales activities.<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row el_class=”flex-container”][vc_column width=”1\/2″ el_class=”flex-center”][vc_single_image image=”1769″ img_size=”full” el_class=”reset”][\/vc_column][vc_column width=”1\/2″ el_class=”flex-center”][vc_column_text]In case of problems, the guaranteed traceability<\/strong> of the individual gear unit components helps in delimiting the cause. As a option, the AUMA Drives experts will organise the complete transport logistics<\/strong> as well as the implementation<\/strong> for new drive systems from Coswig \u2013 including test run and on-site staff training.<\/p>\n

For maintenance<\/strong>, revisions and repairs<\/strong> of gear units by AUMA Drives, you can rely on a competent service team assisting you in organising smooth procedures with short downtimes.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=”hg-grau”][vc_row el_class=”auma-flex”][vc_column width=”1\/4″ el_class=”auma-flex-1″][\/vc_column][vc_column width=”1\/2″ el_class=”auma-flex-2″][vc_column_text]<\/p>\n

Gear unit service<\/h2>\n

The AUMA Drives customer service offers various options to keep existing customer systems up-to-date. After comprehensive status analysis, suitable replacement parts or specifically tailored solutions can be supplied and mounted. Hereby, the degree of automation can be increased, catering for a sustainable decrease in operating costs while increasing productivity and efficiency.<\/p>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/4″][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column width=”1\/3″][vc_btn title=”Online return delivery note” align=”center” css=”” link=”url:https%3A%2F%2Fauma-drives.com%2Fen%2Fcompany%2Fonline-return-delivery-note%2F” el_class=”auma-btn-blau btn-rot”][\/vc_column][vc_column width=”1\/3″][vc_btn title=”Downloads” align=”center” css=”” link=”url:https%3A%2F%2Fauma-drives.com%2Fen%2Fcompany%2Fdownloads%2F” el_class=”auma-btn-blau btn-rot”][\/vc_column][vc_column width=”1\/3″][vc_btn title=”Certificates” align=”center” css=”” link=”url:https%3A%2F%2Fauma-drives.com%2Fen%2Fcompany%2Fdownloads%2F%231605084582406-9ce4876e-2f66″ el_class=”auma-btn-blau btn-rot”][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section el_class=”inhalt-up hg-grau-wrapper”][vc_row][vc_column][vc_column_text css=”” el_class=”auma-max-service”] Customer Service at AUMA Drives: Your Reliable Support Partner AUMA Drives is always interested in the latest technology in R&D and production. Customer service, however, is based on traditional values such as reliability, adherence to deadlines and consequent customer orientation. This applies to both, consulting and service during project planning […]<\/p>\n","protected":false},"author":1,"featured_media":2230,"parent":2120,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"yoast_head":"\nAfter-sales service and support for gearboxes • AUMA Drives<\/title>\n<meta name=\"description\" content=\"Reliable customer support for all your gear technology needs \u2713 Expert assistance and troubleshooting \u27a4 Contact the AUMA Drives support team today!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/auma-drives.com\/en\/expertise\/service-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service & Support\" \/>\n<meta property=\"og:description\" content=\"Reliable 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