{"id":5295,"date":"2026-07-28T11:37:58","date_gmt":"2026-07-28T09:37:58","guid":{"rendered":"https:\/\/auma-drives.com\/kundenzufriedenheitsumfrage-2026\/"},"modified":"2026-07-28T11:43:05","modified_gmt":"2026-07-28T09:43:05","slug":"customer-satisfaction-survey","status":"publish","type":"page","link":"https:\/\/auma-drives.com\/en\/customer-satisfaction-survey\/","title":{"rendered":"Customer satisfaction survey"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section el_class=&#8221;inhalt-up hg-grau-wrapper&#8221;][vc_row el_class=&#8221;max-800px&#8221;][vc_column][vc_single_image image=&#8221;4435&#8243; img_size=&#8221;full&#8221; el_class=&#8221;auma-icons&#8221;][vc_column_text]<\/p>\n<h1 style=\"text-align: center;\">Customer Satisfaction Survey<\/h1>\n<h3 style=\"text-align: center;\">Always close to the customers.<\/h3>\n<p style=\"text-align: center;\">Dear customer, one of our most important goals is to constantly improve the quality of our services. But for this we need your help: we would like to ask you to answer the following questionnaire. The results of this survey will be used to assess your satisfaction and to incorporate your suggestions and proposals into our continuous improvement processes.<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column]            <div class=\"bbfb-import-shortcode bb_footer_import_shortcode \" >\n            <div class='fluentform ff-default fluentform_wrapper_21 ffs_default_wrap'><form data-form_id=\"21\" id=\"fluentform_21\" class=\"frm-fluent-form fluent_form_21 ff-el-form-top ff_form_instance_21_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_21_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Customer Satisfaction Survey<\/legend>        <div\n                style=\"display: none!important; position: absolute!important; transform: translateX(1000%)!important;\"\n                class=\"ff-el-group ff-hpsf-container\"\n        >\n            <div class=\"ff-el-input--label asterisk-right\">\n                <label for=\"ff_21_item_sf\" aria-label=\"Notify\">\n                    Notify                <\/label>\n            <\/div>\n            <div class=\"ff-el-input--content\">\n                <input type=\"text\"\n                       name=\"item_21__fluent_sf\"\n                       class=\"ff-el-form-control\"\n                       id=\"ff_21_item_sf\"\n                \/>\n            <\/div>\n        <\/div>\n        <input type='hidden' name='__fluent_form_embded_post_id' value='5295' \/><input type=\"hidden\" id=\"_fluentform_21_fluentformnonce\" name=\"_fluentform_21_fluentformnonce\" value=\"3bc6667ed5\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/5295\" \/><div data-type='tabular-element' data-name='satisfaction_grid' class='ff-el-group'><div class='ff-el-input--label ff-el-is-required asterisk-right'><label aria-label='Fragen' for=''>Fragen<\/label><\/div><div class='ff-el-input--content'><table class='ff-table ff-checkable-grids ff_flexible_table' role='table'><thead><tr><th><\/th><th>not satisfied<\/th><th>rather dissatisfied<\/th><th>satisfied<\/th><th>very satisfied<\/th><\/tr><\/thead><tbody><tr role=\"row\"\"><td class='ff_grid_header' role='cell'>How satisfied are you with the accessibility of AUMA Drives?<\/td><td data-label='not satisfied'><input aria-label=\"How satisfied are you with the accessibility of AUMA Drives?-not satisfied\" name=\"satisfaction_grid[How satisfied are you with the accessibility of AUMA Drives?]\" type=\"radio\" value=\"not satisfied\"   aria-invalid='false' aria-required=true><\/td><td data-label='rather dissatisfied'><input aria-label=\"How satisfied are you with the accessibility of AUMA Drives?-rather dissatisfied\" name=\"satisfaction_grid[How satisfied are you with the accessibility of AUMA Drives?]\" type=\"radio\" value=\"rather dissatisfied\"   aria-invalid='false' aria-required=true><\/td><td data-label='satisfied'><input aria-label=\"How satisfied are you with the accessibility of AUMA Drives?-satisfied\" name=\"satisfaction_grid[How satisfied are you with the accessibility of AUMA Drives?]\" type=\"radio\" value=\"satisfied\"   aria-invalid='false' aria-required=true><\/td><td data-label='very satisfied'><input aria-label=\"How satisfied are you with the accessibility of AUMA Drives?-very satisfied\" name=\"satisfaction_grid[How satisfied are you with the accessibility of AUMA Drives?]\" type=\"radio\" value=\"very satisfied\"   aria-invalid='false' aria-required=true><\/td><\/tr><tr role=\"row\"\"><td class='ff_grid_header' role='cell'>How satisfied are you with the reaction time of the AUMA Drives staff?<\/td><td data-label='not satisfied'><input aria-label=\"How satisfied are you with the reaction time of the AUMA Drives staff?-not satisfied\" name=\"satisfaction_grid[How satisfied are you with the reaction time of the AUMA Drives staff?]\" type=\"radio\" value=\"not satisfied\"   aria-invalid='false' aria-required=true><\/td><td data-label='rather dissatisfied'><input aria-label=\"How satisfied are you with the reaction time of the AUMA Drives staff?-rather dissatisfied\" name=\"satisfaction_grid[How satisfied are you with the reaction time of the AUMA Drives staff?]\" type=\"radio\" value=\"rather dissatisfied\"   aria-invalid='false' aria-required=true><\/td><td data-label='satisfied'><input aria-label=\"How satisfied are you with the reaction time of the AUMA Drives staff?-satisfied\" name=\"satisfaction_grid[How satisfied are you with the reaction time of the AUMA Drives staff?]\" type=\"radio\" value=\"satisfied\"   aria-invalid='false' aria-required=true><\/td><td data-label='very satisfied'><input aria-label=\"How satisfied are you with the reaction time of the AUMA Drives staff?-very satisfied\" name=\"satisfaction_grid[How satisfied are you with the reaction time of the AUMA Drives staff?]\" type=\"radio\" value=\"very satisfied\"   aria-invalid='false' aria-required=true><\/td><\/tr><tr role=\"row\"\"><td class='ff_grid_header' role='cell'>How satisfied are you with the technical\/professional competence of the AUMA Drives staff?<\/td><td data-label='not satisfied'><input aria-label=\"How satisfied are you with the technical\/professional competence of the AUMA Drives staff?-not satisfied\" name=\"satisfaction_grid[How satisfied are you with the technical\/professional competence of the AUMA Drives staff?]\" type=\"radio\" value=\"not satisfied\"   aria-invalid='false' aria-required=true><\/td><td data-label='rather dissatisfied'><input aria-label=\"How satisfied are you with the technical\/professional competence of the AUMA Drives staff?-rather dissatisfied\" name=\"satisfaction_grid[How satisfied are you with the technical\/professional competence of the AUMA Drives staff?]\" type=\"radio\" value=\"rather dissatisfied\"   aria-invalid='false' aria-required=true><\/td><td data-label='satisfied'><input aria-label=\"How satisfied are you with the technical\/professional competence of the AUMA Drives staff?-satisfied\" name=\"satisfaction_grid[How satisfied are you with the technical\/professional competence of the AUMA Drives staff?]\" type=\"radio\" value=\"satisfied\"   aria-invalid='false' aria-required=true><\/td><td data-label='very satisfied'><input aria-label=\"How satisfied are you with the technical\/professional competence of the AUMA Drives staff?-very satisfied\" name=\"satisfaction_grid[How satisfied are you with the technical\/professional competence of the AUMA Drives staff?]\" type=\"radio\" value=\"very satisfied\"   aria-invalid='false' aria-required=true><\/td><\/tr><tr role=\"row\"\"><td class='ff_grid_header' role='cell'>How satisfied are you with the delivery time and delivery reliability of AUMA Drives?<\/td><td data-label='not satisfied'><input aria-label=\"How satisfied are you with the delivery time and delivery reliability of AUMA Drives?-not satisfied\" name=\"satisfaction_grid[How satisfied are you with the delivery time and delivery reliability of AUMA Drives?]\" type=\"radio\" value=\"not satisfied\"   aria-invalid='false' aria-required=true><\/td><td data-label='rather dissatisfied'><input aria-label=\"How satisfied are you with the delivery time and delivery reliability of AUMA Drives?-rather dissatisfied\" name=\"satisfaction_grid[How satisfied are you with the delivery time and delivery reliability of AUMA Drives?]\" type=\"radio\" value=\"rather dissatisfied\"   aria-invalid='false' aria-required=true><\/td><td data-label='satisfied'><input aria-label=\"How satisfied are you with the delivery time and delivery reliability of AUMA Drives?-satisfied\" name=\"satisfaction_grid[How satisfied are you with the delivery time and delivery reliability of AUMA Drives?]\" type=\"radio\" value=\"satisfied\"   aria-invalid='false' aria-required=true><\/td><td data-label='very satisfied'><input aria-label=\"How satisfied are you with the delivery time and delivery reliability of AUMA Drives?-very satisfied\" name=\"satisfaction_grid[How satisfied are you with the delivery time and delivery reliability of AUMA Drives?]\" type=\"radio\" value=\"very satisfied\"   aria-invalid='false' aria-required=true><\/td><\/tr><tr role=\"row\"\"><td class='ff_grid_header' role='cell'>How satisfied are with the quality of AUMA Drives products?<\/td><td data-label='not satisfied'><input aria-label=\"How satisfied are with the quality of AUMA Drives products?-not satisfied\" name=\"satisfaction_grid[How satisfied are with the quality of AUMA Drives products?]\" type=\"radio\" value=\"not satisfied\"   aria-invalid='false' aria-required=true><\/td><td data-label='rather dissatisfied'><input aria-label=\"How satisfied are with the quality of AUMA Drives products?-rather dissatisfied\" name=\"satisfaction_grid[How satisfied are with the quality of AUMA Drives products?]\" type=\"radio\" value=\"rather dissatisfied\"   aria-invalid='false' aria-required=true><\/td><td data-label='satisfied'><input aria-label=\"How satisfied are with the quality of AUMA Drives products?-satisfied\" name=\"satisfaction_grid[How satisfied are with the quality of AUMA Drives products?]\" type=\"radio\" value=\"satisfied\"   aria-invalid='false' aria-required=true><\/td><td data-label='very satisfied'><input aria-label=\"How satisfied are with the quality of AUMA Drives products?-very satisfied\" name=\"satisfaction_grid[How satisfied are with the quality of AUMA Drives products?]\" type=\"radio\" value=\"very satisfied\"   aria-invalid='false' aria-required=true><\/td><\/tr><tr role=\"row\"\"><td class='ff_grid_header' role='cell'>How satisfied are you with the price\/performance ratio of AUMA Drives?<\/td><td data-label='not satisfied'><input aria-label=\"How satisfied are you with the price\/performance ratio of AUMA Drives?-not satisfied\" name=\"satisfaction_grid[How satisfied are you with the price\/performance ratio of AUMA Drives?]\" type=\"radio\" value=\"not satisfied\"   aria-invalid='false' aria-required=true><\/td><td data-label='rather dissatisfied'><input aria-label=\"How satisfied are you with the price\/performance ratio of AUMA Drives?-rather dissatisfied\" name=\"satisfaction_grid[How satisfied are you with the price\/performance ratio of AUMA Drives?]\" type=\"radio\" value=\"rather dissatisfied\"   aria-invalid='false' aria-required=true><\/td><td data-label='satisfied'><input aria-label=\"How satisfied are you with the price\/performance ratio of AUMA Drives?-satisfied\" name=\"satisfaction_grid[How satisfied are you with the price\/performance ratio of AUMA Drives?]\" type=\"radio\" value=\"satisfied\"   aria-invalid='false' aria-required=true><\/td><td data-label='very satisfied'><input aria-label=\"How satisfied are you with the price\/performance ratio of AUMA Drives?-very satisfied\" name=\"satisfaction_grid[How satisfied are you with the price\/performance ratio of AUMA Drives?]\" type=\"radio\" value=\"very satisfied\"   aria-invalid='false' aria-required=true><\/td><\/tr><tr role=\"row\"\"><td class='ff_grid_header' role='cell'>How satisfied are you with the quality of AUMA Drives Service (service missions and complaints)?<\/td><td data-label='not satisfied'><input aria-label=\"How satisfied are you with the quality of AUMA Drives Service (service missions and complaints)?-not satisfied\" name=\"satisfaction_grid[How satisfied are you with the quality of AUMA Drives Service (service missions and complaints)?]\" type=\"radio\" value=\"not satisfied\"   aria-invalid='false' aria-required=true><\/td><td data-label='rather dissatisfied'><input aria-label=\"How satisfied are you with the quality of AUMA Drives Service (service missions and complaints)?-rather dissatisfied\" name=\"satisfaction_grid[How satisfied are you with the quality of AUMA Drives Service (service missions and complaints)?]\" type=\"radio\" value=\"rather dissatisfied\"   aria-invalid='false' aria-required=true><\/td><td data-label='satisfied'><input aria-label=\"How satisfied are you with the quality of AUMA Drives Service (service missions and complaints)?-satisfied\" name=\"satisfaction_grid[How satisfied are you with the quality of AUMA Drives Service (service missions and complaints)?]\" type=\"radio\" value=\"satisfied\"   aria-invalid='false' aria-required=true><\/td><td data-label='very satisfied'><input aria-label=\"How satisfied are you with the quality of AUMA Drives Service (service missions and complaints)?-very satisfied\" name=\"satisfaction_grid[How satisfied are you with the quality of AUMA Drives Service (service missions and complaints)?]\" type=\"radio\" value=\"very satisfied\"   aria-invalid='false' aria-required=true><\/td><\/tr><tr role=\"row\"\"><td class='ff_grid_header' role='cell'>How likely is it that you will buy AUMA Drives products again?<\/td><td data-label='not satisfied'><input aria-label=\"How likely is it that you will buy AUMA Drives products again?-not satisfied\" name=\"satisfaction_grid[How likely is it that you will buy AUMA Drives products again?]\" type=\"radio\" value=\"not satisfied\"   aria-invalid='false' aria-required=true><\/td><td data-label='rather dissatisfied'><input aria-label=\"How likely is it that you will buy AUMA Drives products again?-rather dissatisfied\" name=\"satisfaction_grid[How likely is it that you will buy AUMA Drives products again?]\" type=\"radio\" value=\"rather dissatisfied\"   aria-invalid='false' aria-required=true><\/td><td data-label='satisfied'><input aria-label=\"How likely is it that you 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Dear customer, one of our most important goals is to constantly improve the quality of our services. But for this we need your help: we would like to ask you to answer the following questionnaire. 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